Celebrating 40 Years of ADM Computing
Background & History of ADM Computing
Founding Story
In 1984, the seeds of what would become ADM Computing were sown by Adrian Bryant and his business partners, David and Martin. Born from a shared vision to provide stellar computer repair and IT services, the company took its first breath with a small office in Concorde House Canterbury. The journey began with overcoming the challenges typical of any tech startup—navigating a nascent industry and carving out a niche in the competitive world of IT.
By 1985, ADM Computing made its first strategic move to Lower Bridge Street, Canterbury, setting a precedent for growth and adaptability that would define the company for years to come.
Fast-forward to 1990, and Adrian Bryant took the helm as the sole owner, steering ADM Computing through a period of significant change that included a minor rebranding and expansion of the staff and offices.
Left: ADM Computing’s Lower Bridge Street shop in 1985. Right: ADM Computing’s Chaucer Road offices today.
Evolution Over Time
The mid-90s brought about a technological shift, and ADM Computing embraced this change, transitioning from focusing solely on office equipment sales and repairs, to encompassing a broader spectrum of IT services – including IT Support and Cyber-Security Services, which now form the backbone of our business operations. The pivotal year of 1997 marked our relocation to Chaucer Road, a move that solidified our standing in the IT community and provided a foundation for future innovation.
Founder's Vision
From the onset, Adrian Bryant championed not only business success but also community involvement and environmental stewardship—a philosophy that has been woven into the fabric of our operations. This ethos is mirrored in our vision to foster an environment ripe for self-development and sustainable living, ensuring that we thrive professionally and personally without compromising the world around us.
Over the years, Adrian’s values have become integrated and synonymous with the day to day running of ADM Computing. We believe that a business that looks after it’s staff and customers alike, can maintain a high level of community involvement whilst continuing to grow and prosper year on year. We believe that a succesful business is built on transparency and trust – and it is our duty as a established business in Kent to encourage and support the development of our peers within the wider business community.
Notable Milestones
Our commitment to excellence and community has been recognised through various accolades, from early awards for our services to recent honors as winners of the Kent Invicta Chamber of Commerce’s ‘Excellence in Customer Service’ award in 2022, and our ongoing dedication to mental health and well-being, as winners of the 2021 ‘Kent Mental Health & Wellbeing Awards’. Notably, in 1999, our sponsorship of the Kent Wildlife Trust led to the esteemed privilege of meeting Sir David Attenborough—a testament to our longstanding commitment to environmental and community initiatives.
Today, our mission remains unwavering: to invest in our people, empowering them to deliver IT solutions that not only meet but exceed customer expectations. As we celebrate our 40th anniversary, we reflect on a history rich with achievement and look forward to a future bright with possibility.
Adrian Bryant, MD of ADM Computing, pictured with Sir David Attenborough in 1999 – as part of ongoing work with the Kent Wildlife Trust.
Vision Statement
We will create a working environment which encourages self-development; so that we can all fulfill our potential and improve our quality of life without damaging the environment.
Mission Statement
To continually invest in the development of our people to enable us to design, install and support IT services and solutions that meet or exceed the expectations of our customers.
Current Standing: ADM Computing at 40 years
Core Offerings
ADM Computing has evolved from its humble beginnings into a multifaceted IT services powerhouse. Our current suite of services encompasses the full spectrum of IT needs for modern businesses. The flagship among these is our comprehensive “ADM Security Onion” (pictured below) – a layered approach to Cybersecurity, safeguarding our clients’ digital landscapes. Additionally, we specialise in Outsourced IT Support, IT Consultancy, Data Migrations, Disaster Recovery and Backup solutions, as well as cutting-edge PAXTON door entry and CCTV installations. From cabling and networking to managing IT hardware and licensing, ADM has become the go-to provider for robust IT infrastructure, security and support.
The ADM Security Onion
Market Position
Serving the South of England, Greater London, and an expanding overseas clientele, ADM Computing stands as a Trusted IT Service Partner for a diverse range of industries. Our IT support services are the cornerstone of our business, with a team of over 75 members of staff, the majority of which are highly qualified technical engineers dedicated to delivering timely and exemplary service. Our market position is fortified by our commitment to flexibility and ethical service provision, ensuring that our solutions are not only effective but also adaptable to the evolving needs of growing businesses.
Team and Culture
At the heart of ADM’s success is our team – a diverse group of over 75 skilled professionals who share a commitment to quality and customer satisfaction. We foster a culture of support and continuous improvement, where ideas are shared, and innovation is encouraged. This collaborative environment is augmented by our ethical stance against commission-based work, focusing instead on delivering value and maintaining long-standing client relationships. Our efforts have been recognised through several workplace wellbeing awards, reflecting the supportive and progressive ethos that we champion.
Adrian Bryant, MD of ADM Computing, and Jolene Bullock, Service Director at ADM Computing – being announced as winners of the Kent Mental Health & Wellbeing Awards.
Community and CSR
ADM’s commitment extends beyond our office walls and into the heart of the community. We actively engage with local educational institutions to encourage and support women entering the tech field, promoting diversity and inclusion. Moreover, our wellbeing and sustainability initiatives reach out to the broader business community, hosting webinars and seminars that guide and inspire toward a more sustainable future. Our long history of supporting local charities and schools continues, as we strive to make a positive impact both locally and in the wider regions we serve.
As we celebrate our 40th anniversary, ADM Computing proudly reflects on a legacy of innovation, ethical business practice, and community engagement. With a rich history behind us and an exciting future ahead, we remain dedicated to delivering high-quality IT solutions while nurturing a diverse, supportive, and sustainable working environment.
ADM staff volunteering at Port Lympne Safari Park & Wild Animal Reserve
Future Objectives: Looking Ahead for ADM Computing
Short-Term Goals (1-3 Years)
In the immediate future, ADM Computing is dedicated to enhancing our community engagement and supporting the evolving needs of businesses within our expanding network. We aim to amplify our involvement in the community through strategic partnerships and outreach initiatives. Internally , our focus is steadfast on achieving and surpassing our established metrics and targets. These include maintaining high customer and staff retention rates, achieving 99% positive customer & staff feedback, and fostering diversity with a special focus on encouraging more women into tech through our ongoing engagements with local schools and colleges.
We also commit to undertaking 18 charitable activities annually, winning at least one business award per year, completing all business continuity checks punctually, retaining top security vendor accreditations, and enriching staff and customer benefits. Our other major key objective is to continually reduce our carbon footprint, aligning with our ISO 14001 certification and broader environmental responsibilities – supporting our chosen pledges for the UN Sustainable Development Goals.
ADM Computing service desk customer feedback
Long-Term Vision (Next Decade)
Looking ten years ahead, ADM Computing’s aspiration is to solidify our role as a “trusted partner” in the IT industry without sacrificing the quality of service that has become our hallmark. Our ambition is not to dominate but to grow sustainably, enriching the professional lives of our staff and customers. We envision a future where our company is recognised not only for its IT prowess but also for its contribution to creating a better, more equitable community for all.
Innovation and Adaptation
We understand that staying ahead in IT requires constant innovation and adaptation. As such, we are committed to investing in the latest cybersecurity solutions and continually upskilling our workforce. This ensures that we remain at the forefront of technological advancements, ready to lead our clients through their own digital transformations. The advent of AI and tools like Microsoft Copilot represents the cutting-edge developments we are poised to embrace and integrate into the services we offer.
Sustainability and CSR Goals
Our long-term sustainability and CSR goals are intertwined with our operational ethos. We pledge to continue our pursuit of excellence in quality (ISO 9001), environmental stewardship (ISO 14001), and security (ISO 27001). We will persist in our efforts to give back through meaningful events, deepen our charitable engagements, and foster a diverse, inclusive workplace. Ultimately, our objective is to ensure that ADM Computing leaves a positive imprint on both the environment and society.
As we celebrate our past, we also look to the future with clear intentions. ADM Computing will continue to navigate the ever-evolving technological landscape with a commitment to ethical practices, community betterment, and the pursuit of excellence that benefits our clients, our team, and the broader community.
Upcoming 40 Year Celebration Event & More
Celebration at Port Lypmne Safari Park & Animal Reserve
We want to celebrate this significant milestone with those who made it possible—our customers!
Event Details:
- Location: Port Lympne Safari Park & Animal Reserve
- Activities: Live music, food and drinks, garden games, and an exclusive safari tour, opportunities to explore the park at your leisure.
- Dress Code: Casual comfort for an outdoor adventure
Agenda:
A Day to Remember:
Join us for a lovely day under the sun (fingers crossed!) at one of the UK’s most beautiful wildlife reserves. From live music to the excitement of a safari adventure, this day is our way of saying thank you. Whether you’re mingling over garden games or enjoying the park, this event is all about relaxation and fun in appreciation of our journey together.
From the early days at Concorde House to our current home on Chaucer Road, every evolution of ADM Computing has been shaped by our commitment to excellence and, importantly, by your faith in us. As we look to the future, filled with advancements and possibilities, we are excited to continue this journey with you.
To register your interest and join us as we celebrate this wonderful milestone, please reach out to Isaac.Ford-Wilson@adm-computing.co.uk and secure your place at the event.
What our customers have to say
We’re exceedingly proud of what our customers have to say about us – so here’s a quick look at the reviews we have received in recent years.
What can I say ADM always go above and beyond with everything I couldn’t do my Job with out there dedicated Support !!
Christian what a guy I wish I could pinch him for my team true grafter and honest person!!!!
Jack, Paul & Alec absolutely awesome trio I always know that our system is in safe hands when they arrive on site
I could go on and on with names Sam, Rohan, Ricky, Thomas, Tariq, Phil I am sorry as there are going to be names I have missed
One happy customer!
Brilliant Service! We are more than happy with the service provided by ADM Computing; their guidance and expertise on IT security has been invaluable.
We were having issues with our previous IT support provider, and we had no idea how vulnerable our systems were until we made the decision to contract ADM for our IT support.
The ADM team worked hard to ensure that all our IT vulnerabilities were negated. Chris Booth needs special mention as we know he worked outside normal business hours to implement the necessary upgrades, he kept us informed, explained the necessary remedial requirements and found solutions for our server migration.
Also the support team are fantastic and very responsive. We would have no hesitation in recommending them.
My company have been partnered with ADM for nearly two years and they have provided us with efficient, professional and responsive service throughout. From the Directors to the Account Managers to the Engineers, everyone is personable and gets to know who you and your company are. I would highly recommend using ADM as your IT support partner.
The ADM Team takes care of their clients and presents solutions to problems that they may not even know are affecting their business.
We have been partnered with ADM for nearly two years now and are very satisfied with the performance of their support team who often go the extra mile, especially when things go wrong!
Keep up the great service and we look forward to growing our business with a partner that we can trust.
From the first point of contact to the last, the service we received from ADM was excellent. An extremely knowledgable team who were happy to guide and advise throughout the process. They took time to understand how we operate and provided bespoke services that are right for us. We have been with ADM now for over 15 years and wouldn’t consider going anywhere else for our technical support services. First class!
Town & Country Cleaners have used ADM since they first opened their shop on the corner of Church St Pauls in Canterbury in 1984.
Noother company, during periodic market testing, has come close to being able to match the responsive service & technical expertise of ADM.
Over the years, their offering has grown to the extend that we feel completely confident in putting our trust in ADM to both protect our business and keep us up-to-date technically.
Great company, great people and to be thoroughly recommended.
We have used ADM Computing for over 20 years, their professional and supportive service has never faltered – they remain our go to IT Support partner.
For the past four years, ADM Computing has been an invaluable partner to the group and our subsidiaries. Their assistance, guidance, and support have been instrumental in completing numerous projects and support activities, significantly enhancing our efficiency and safety.
Notable achievements include our migration to Azure AD, which enabled us to become serverless, and consistently achieving our Cyber Essentials accreditation year after year.
We highly recommend ADM Computing to any business seeking exceptional customer service, outstanding support, and a secure environment. They truly are an all-around excellent partner.
What our staff have to say
We believe that a happy workforce leads to a better level of service and we’re fortunate to have an amazing team here at ADM Computing, many of which started of as apprentices with us. Here’s what they have to say about working at ADM ~
ADM is a great company to work for, encouraging regular training and providing continous support for their engineers.
Great place to work. Colleagues are fantastic. The bosses genuinely care about customers and staff. They organise plenty of activities for staff and customers if you want to join in but there is no pressure to do so. You don’t get promoted by being one of the gang, they are more interested in how you treat the clients.
I have been offered more personal support and training here than any other company I worked for.
They are genuinely into the environment and equality but without making it a gimmick.
As an older worker I have seen a lot of IT companies and ADM is very good.
ADM has been an amazing place to work. From my first day I have felt part of the ADM family. Everybody is so warm and welcoming which helps you to feel like you belong. The work is interesting and varied with lots of chances to work on something new. The company helps you along every step of the way with courses and exams paid for and then finincially awarded for completing. They also offer complete personal support to help me not as a member of staff but as a person.
The colleagues is also what separates this company apart. It feels like they are all working towards the same goal and and will help you along the way.
This is the place to work to gain more experience than anywhere else whilst also being encouraged to go further. ADM will allow you to grow and will reward you for it.
The company also has plenty of chances to socialise with your fellow workers who very quickly become friends.
ADM provides amazing opportunities in work and out of work which are difficult to find anywhere else.
Having been with ADM for 6+ years I can honestly say that ADM offer a truly relaxed professional environment for you to learn and grow in your career. They will support you in your aspirations to progress and help you in any way they can to help you achieve these.
They offer a great range of technical avenues for engineers to explore and often give all levels of engineer the ability to delve into these and support them to further their knowledge.
The management are very approachable and understandable, they are very flexible and always willing to listen whether it is a work or personal related issue.
Working at ADM is a gift. In my year of being here my knowledge and confidence has grown exponentially, the amount of training they get you on learning about 365 and networking infrastructure.
The work culture is full of life lots of work outings where we can socialise and have a drink as well as lots of opportunities to shadow and learn from others on the team.
The management here make everyone feel welcome and are extremely understandable and supportive should there be a personal or work issue.
The work environment at ADM is good, you’re able to have a laugh and work collaboratively with the other engineers. Support is always there when needed, and it is easy to ask for help.
Additionally, training is not only provided for free but is encouraged and incentivised. I joined ADM as an apprentice and rapidly developed as an engineer. This is due to the process that ADM put you through, gradually increasing work difficulty and providing training and support through the other engineers.
In my two years at ADM my knowledge, confidence, and opportunities have exponentially been growing. You are always learning new skills among a friendly group of colleagues, and you can see everyone progressing around you in a hybrid environment.
Management makes everyone feel welcome and they support you in any matters or questions that you might have.
All around, a safe, happy, and productive place to work. I am proud to work here.
About ADM
Founded in 1984, ADM Computing is Kent’s largest and longest established IT services company specialising in IT support services that help to reduce IT costs as well as improve network efficiency. We have a long history of charity work and won’t be slowing down any time soon!
To keep up to date with all our latest updates, follow us on LinkedIn: ADM Computing LinkedIn
Blog Author
Kailas Bryant – Director | ADM Computing – Established in 1984.
Kailas officially joined ADM Computing in 2018, following his graduation from university. As a key member of ADM’s management team, Kailas collaborates closely to ensure that Managing Director Adrian Bryant’s values and objectives are upheld, while driving sustainable growth within the business. He is currently leading our wellbeing and sustainability initiatives, demonstrating his passion for positioning ADM not only as a company renowned for exceptional customer service and staff welfare but also as a catalyst for positive development within the broader community. Kailas is committed to fostering growth and success for other businesses and individuals, extending ADM’s impact beyond its core operations.