Customer service & expert IT advice with your business objectives at heart.
What we’re all about
ADM’s UK-based operation centres are run by our team of 40+ engineers who have over 450 technical accreditations. ADM engineers handle over 200 service calls every day. ADM can provide a 15 minute response time for urgent calls. Whether you call or email us, our support triage service ensures your cry for help is dealt with quickly and effectively. All of our engineers are DBS checked.
If your support request cannot be resolved remotely from our service desk then an engineer can attend site.
ADM can support you on public holidays, and outside of office hours so you can obtain technical support when your organisation needs it.
ADM can schedule regular site visits from selected engineers. These are used to perform a series of more in-depth checks, updates and general maintenance tasks on your network. We can also use these visits to deploy new hardware or complete project work.
ADM’s IT consultants and advisors have hands-on experience working in the industry they are specialised in. ADM’s consultants and advisers are also qualified to a level that enables them to work as engineers, so the advice they give is based on real knowledge.
The ADM team will work with you to examine your requirements and identify exactly what your objectives are. ADM’s IT advisers will assist you in all aspects of the project- including planning, integration, user acceptance and implementation.
By working with ADM so you can be sure:
- Your systems benefit from the latest security fixes
- You’ve got the most up to date versions or upgrades
- We’re keeping you advised if you need to upgrade or replace anything, long before it becomes a problem
- Your systems are the best they can be and working efficiently for you
- You get the right advice when it comes to software licensing & hardware
We’ve got people with IT management experience – they’ve walked in your shoes and know what you need. If you’re big enough to have an in-house IT team we’ll support them, and if you’re not, well, we’ll be them.
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ADM can provide you with the right level of cybersecurity to protect you, your organisation and your colleagues. Our solutions include:
- Endpoint protection
- Managed Threat Response
- Cloud Security
- Ransomware mitigation
- Zero-day threat protection
- Protection for remote and mobile workers
ADM have a team of Cyber Security Ace Practitioners and a wide array of cybersecurity accreditations – ADM are positioned to help you keep your business secure. Including; Cyber Essentials, SATT & GDPR Compliance.
Cyber Essentials is a simple but effective, Government-backed scheme that will help protect your organisation, whatever its size, against a whole range of the most common cyber attacks.
ADM have a team of certified Cyber Security Ace Practitioners and a wide array of cybersecurity accreditations – ADM are positioned to help you achieve the Cyber Essentials accreditation and keep your business secure.
Security Awareness Training & Testing (SATT) is a fully managed service that is bespoke and tailored to every individual organisation. ADM Computing provides the SATT service to check how aware your users are in terms of modern cyber threat.
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union and the European Economic Area. ADM completed the Accredited Practitioners course, and are able to assist with the implementation of this standard by providing advice and templates to help you achieve certification.
Cloud computing solutions mean you can have the convenience of IT systems without the need for direct operational administration by your organisation. ADM will be your guide, so you get the most suitable solutions available. ADM will make certain you fully achieve the benefits of cloud computing and will manage the migration process to a cloud-based IT system from start to finish.
Benefits of a cloud computing model:
- Costs can be reduced by transferring the responsibility for your core IT operation from your premises to the cloud.
- A cloud computing model can Increase the efficiency of IT processes.
- A cloud computing model can make it easier to enable remote working.
- Cloud environments can allow employees to remotely access applications and complete their work over the internet.
- The advantages often also include higher capacity and faster connections.
- It is also more efficient to have centralised control of your cybercrime protection.
ADM offer you choices of storing your data in a public cloud, a private cloud or, if required, we can design a hybrid cloud solution that combines aspects of both approaches.
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ADM provide a range of Data Storage, back up and business continuity services.
The RPO (recovery point objective) and RTO (Recovery time objective) vary not only between different organisations but also different departments within organisations.
ADM have solutions to fit your need and we deliver these in conjunction with leading vendors including, Microsoft, Altaro and Veeam.
Whether you are looking for long term storage of non-urgent data in a cost-effective manner, or if you need your data and systems back up within minutes, we have the solutions and expertise to help you.
ADM’s Data storage and Business Continuity services are not one size fits all. We will work with you to ensure you get the service suited to you and if the worse happens, you get your important data back and your business continues to operate.
Customer data, which is backed up via the ADM Computing Datastore service, is stored across several key UK locations including our own data centre, private data centres including a former nuclear bunker, and large data cloud storage providers including Microsoft Azure and AWS.
ADM will assist you in designing the most suitable data back up and business continuity needs for your organisation.
ADM have been installing network cabling systems and completing electrical installations for more than 35 years.
Whether you need more points adding to your existing cable network, a maze of wires to be streamlined or a new system installed entirely we can help you.
ADM can provide the latest high-spec technical solutions that blend fixed networks, wireless and integration across multiple sites if required. ADM can provide network cabling and for entire buildings, campus or small single-occupancy offices.
ADM can be your single supplier for the provision and support of all your networking needs backed by insurance and a 25-year manufacturer’s guarantee*.
ADM engineers have completed multiple projects which include the following solutions:
- Category 5e
- Category 6
- Category 6a
- Single and multi-mode fibre cabling installation
- Sitewide Wi-Fi solutions
- Wireless point to point links
- A/V & video conferencing solutions
*Valid with HellermannTyton products.
As Microsoft Gold Partners ADM can offer expert advice for Software Licensing packages to suit your organisation’s specific needs, ensuring you get what you need with the best value. Whether you’re looking for the lowest possible upfront investment or a long-term arrangement to buy or rent with access to all new software versions, ADM can help.
ADM support different organisations and a wide variety of needs including:
- Multiple Users across different locations
- Single Offices
- Remote Workers
- BYOD* and mobile
- Education, Public Sector & Not for Profit
As a Microsoft Gold Partner ADM offers a range of software licensing options to suit your organisations needs and budgets including:
- Volume Licensing
- CSP (Cloud Service Provider)
- Microsoft 365
ADM brings over 35 years of experience to the table in Microsoft Product Development. At ADM, as Microsoft Gold Partners we host a dedicated department to offer Microsoft SharePoint Intranet/Extranet Solutions to the South East’s & UK’s leading business, educational and charity sectors. Empower and embrace collaboration, integrate MS-Teams and ignite powerful file sharing facilities all in a secure environment wherever you may be working and on whatever device. With quality Branded sites you can get your teams to work in a productive and effective manner each day and also provide staff with daily updates of company events, news feeds and social media.
Solid, durable, easy to administer and able to grow with your company. ADM’s Intranet Solutions provide a user friendly centralised working hub for your workforce. Initial structure, architecture and governance are all discussed when you work with our dedicated and experienced pre-sales, discovery & scoping team.
At ADM we understand a company’s two most valuable assets are their data and the staff accessing and working with it. We offer professional guidance and assistance in data Auditing & reporting, staged Planning through to successful Migrations in to MODERN SharePoint Intranet Sites, each individually Branded and built to Ignite your workforce each and every day.
‘SharePoint’ It’s Free with your 365 licence. MS-SharePoint & Microsoft Teams, Office 365 products that allow you, our valued clients to brand, personalise and collaborate. Igniting SharePoint with ADM’s dedicated development team will have you working, sharing and collaborating in minutes.
Trusted and certified with industry leaders
We don't just deal with IT. We live and breathe IT.
Book your FREE consultation call with one of our technical advisors
We believe in the Go-Giver approach to business. Whether it’s director level business and grant advice, free sponsored office 365 training by a Microsoft certified trainer, business-specific IT advise by our industry experts or our large range of free technical webinars, we’re here to support your business.
Tailored managed services
With an IT advisor who specialises in your industry and a dedicated service team assigned to your business, you can feel confident that our recommendations are tailored specifically to your business and it’s requirements.
Everyone thrives on long term relationships. Your dedicated IT Advisor and service team understand your business, so you can be confident of continuity of support and service.
Our IT Advisors aren’t just a sales team. Many of them are qualified to a level that enables them to work as engineers, so the advice they give is based on real knowledge.
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