ADM’s UK-based operation centres are run by our team of 40+ engineers who have over 450 technical accreditations. ADM engineers handle over 200 service calls every day. ADM can provide a 15 minute response time for urgent calls. Whether you call or email us, our support triage service ensures your cry for help is dealt with quickly and effectively. All of our engineers are DBS checked.

If your support request cannot be resolved remotely from our service desk then an engineer can attend site. 

ADM can support you on public holidays, and outside of office hours so you can obtain technical support when your organisation needs it. 

ADM can schedule regular site visits from selected engineers. These are used to perform a series of more in-depth checks, updates and general maintenance tasks on your network. We can also use these visits to deploy new hardware or complete project work.

ADM can provide you with the right level of cybersecurity to protect you, your organisation and your colleagues. Our solutions include:

• Endpoint protection
• Managed Threat Response
• Firewalls
• Cloud Security
• Ransomware mitigation
• Zero-day threat protection
• Protection for remote and mobile workers

ADM have a team of Cyber Security Ace Practitioners and a wide array of cybersecurity accreditations – ADM are positioned to help you keep your business secure. Including; Cyber Essentials, SATT & GDPR Compliance.

Cloud computing solutions mean you can have the convenience of IT systems without the need for direct operational administration by your organisation.  ADM will be your guide, so you get the most suitable solutions available. ADM will make certain you fully achieve the benefits of cloud computing and will manage the migration process to a cloud-based IT system from start to finish.

Benefits of a cloud computing model:

• Costs can be reduced by transferring the responsibility for your core IT operation from your premises to the cloud.
• A cloud computing model can Increase the efficiency of IT processes.
• A cloud computing model can make it easier to enable remote working.
• Cloud environments can allow employees to remotely access applications and complete their work over the internet.
• The advantages often also include higher capacity and faster connections.
• It is also more efficient to have centralised control of your cybercrime protection.

ADM offer you choices of storing your data in a public cloud, a private cloud or, if required, we can design a hybrid cloud solution that combines aspects of both approaches.

ADM provide a range of Data Storage, back up and business continuity services.

The RPO (recovery point objective) and RTO (Recovery time objective) vary not only between different organisations but also different departments within organisations.

ADM have solutions to fit your need and we deliver these in conjunction with leading vendors including, Microsoft, Altaro and Veeam.

Whether you are looking for long term storage of non-urgent data in a cost-effective manner, or if you need your data and systems back up within minutes, we have the solutions and expertise to help you.

ADM’s Data storage and Business Continuity services are not one size fits all. We will work with you to ensure you get the service suited to you and if the worse happens, you get your important data back and your business continues to operate.

Customer data, which is backed up via the ADM Computing Datastore service, is stored across several key UK locations including our own data centre, private data centres including a former nuclear bunker, and large data cloud storage providers including Microsoft Azure and AWS.

ADM will assist you in designing the most suitable data back up and business continuity needs for your organisation.

As Microsoft Gold Partners ADM can offer expert advice for Software Licensing packages to suit your organisation’s specific needs, ensuring you get what you need with the best value. Whether you’re looking for the lowest possible upfront investment or a long-term arrangement to buy or rent with access to all new software versions, ADM can help.

ADM support different organisations and a wide variety of needs including:

• Multiple Users across different locations
• Single Offices
• Remote Workers
• BYOD* and mobile
• Education, Public Sector & Not for Profit

As a Microsoft Gold Partner ADM offers a range of software licensing options to suit your organisations needs and budgets including:

• Volume Licensing
• CSP (Cloud Service Provider)
• Microsoft 365
• Azure

ADM brings over 35 years of experience to the table in Microsoft Product Development. At ADM, as Microsoft Gold Partners we host a dedicated department to offer Microsoft SharePoint Intranet/Extranet Solutions to the South East’s & UK’s leading business, educational and charity sectors. Empower and embrace collaboration, integrate MS-Teams and ignite powerful file sharing facilities all in a secure environment wherever you may be working and on whatever device. With quality Branded sites you can get your teams to work in a productive and effective manner each day and also provide staff with daily updates of company events, news feeds and social media.