IT Support in Ramsgate
Award-winning IT Support in Ramsgate
As a leading provider of IT Support in Ramsgate, we know the unique needs of local businesses. Whether you’re based in the historic heart of Ramsgate or its surrounding regions, our team is committed to delivering reliable and responsive IT & cyber security services tailored specifically for Ramsgate.
What does outsourced IT Support look like?
By choosing to outsource your IT support, you partner with a Managed Service Provider (MSP) that handles everything from daily tech support to network management and cybersecurity services.
Unlike many MSPs that bundle their services together in a support package making it difficult to track spending on a per service basis, at ADM we offer an ‘a-la-carte’ option – ensuring you have complete transparency on how much you are paying for each service, as well as detailed reports on your support hours and ticket history. This ensures you pay only for what you need and gain clear insight into the value of the services provided.
What services does outsourced IT Support cover?
Our Managed IT Support in Ramsgate supports your business objectives by driving efficiency, saving money, and protecting your organisation as it grows. To achieve this, we provide solutions designed to address Ramsgate’s specific business needs, including:
- 24/7 Helpdesk Support: Immediate assistance for any technical issues, ensuring minimal downtime.
- Proactive Maintenance: Regular system checks and updates to prevent problems before they arise.
- Network Management: Comprehensive management of your network infrastructure to ensure optimal performance.
- Cybersecurity: Robust security measures to protect your data and systems from cyber threats.
- IT Consultancy & Regular Catchups: Expert advice on IT strategy and planning to support your business goals.
Additionally, we are able to provide the following services to businessess that require them:
- Test Restores: Verify the functionality of your backups to prevent disruption during potential disasters.
- Network Security Checks: Reviewing security configuration, dormant accounts & system health checks.
- Power Outage / Test Power Checks: Reviewing the configuration of your systems to ensure they are optimised for your business needs.
- Scheduled Site Visits: Flexible on-site visits, providing comprehensive IT assistance and, if required, conducting on-site best practice checks for optimal system performance.
Looking to review your current IT posture? Get in touch or request a free audit.
What's the ADM difference?
The right approach to B2B relationships!
No long-term tie-ins
At ADM, we believe in securing customer loyalty through outstanding service, not through binding contracts. When you partner with us, your ongoing commitment comes from satisfaction, not from a signature. Benefit from our no-contract IT support, with your business success and satisfaction as our top priority.
Commitment to Transparency
At ADM, transparency is a core value, ensuring clients always know what to expect from us, and how we operate as a business. We champion open communication and honesty in every interaction. To get a closer look at our service desk management and how we support over 300 businesses across the UK, check out our blog below. Your trust is vital, and we strive to maintain it through transparent practices and exceptional service.
Positive Feedback
(Last 10,000 tickets)
Customer Satisfaction
At ADM, customer satisfaction is our top priority, and we are proud to have achieved over 99.7% positive feedback across all tickets last year. This exceptional rating reflects our commitment to delivering outstanding service and support to our clients. We strive to exceed expectations in every interaction, ensuring that your experience with us is always positive. Your satisfaction is a testament to the dedication and expertise of our team, and we continuously work to maintain and improve our high standards.
Free Training & Events
At ADM, our goal is to empower clients through knowledge and hands-on experience. We offer complimentary training sessions on vital tools such as Office 365 apps and security products, ensuring your team can effectively use these technologies within your business. We also organise events like seminars, webinars, and unique “experience” days, offering valuable insights, networking, and up-to-date information on IT and cybersecurity trends. Join us and leverage these resources to support your business’s growth and success.
Community Engagement
By partnering with us, you align your business with an organisation that values social responsibility and actively works to create a better world. Our commitment to community engagement is evident in the extensive charity and environmental work we undertake. From supporting local charities to implementing sustainable practices, working with local schools and colleges, and sharing best practice with our network – we strive to contribute positively to society and the environment. Join us in our mission, and together, we can make a lasting impact.
Does having an existing in-house IT team affect working with ADM?
Complementing Your Current IT Team
Our Ramsgate IT support services seamlessly integrate with your existing IT staff, providing additional expertise and resources to tackle complex challenges and enhance overall efficiency. Additionally, ADM provide complimentary free training sessions to businesses in Ramsgate – ensuring your team have access to the latest and greatest developments and updates.
OR.
Supporting Businesses Without Existing IT Staff
For businesses without in-house IT personnel, our comprehensive Ramsgate IT support acts as your dedicated IT department, ensuring all your technology needs are expertly managed and maintained. Our dedicated account managers will work closely with you to create detailed roadmaps and project plans, guiding your business through technology upgrades and ensuring continuous improvement.
What's the ADM difference?
The right approach to B2B relationships!
No long-term tie-ins
At ADM, we believe in securing customer loyalty through outstanding service, not through binding contracts. When you partner with us, your ongoing commitment comes from satisfaction, not from a signature. Benefit from our no-contract IT support, with your business success and satisfaction as our top priority.
Commitment to Transparency
At ADM, transparency is a core value, ensuring clients always know what to expect from us, and how we operate as a business. We champion open communication and honesty in every interaction. To get a closer look at our service desk management and how we support over 300 businesses across the UK, check out our blog below. Your trust is vital, and we strive to maintain it through transparent practices and exceptional service.
Customer Satisfaction
At ADM, customer satisfaction is our top priority, and we are proud to have a feedback score of 99.7% positive. This exceptional rating reflects our commitment to delivering outstanding service and support to our clients. We strive to exceed expectations in every interaction, ensuring that your experience with us is always positive. Your satisfaction is a testament to the dedication and expertise of our team, and we continuously work to maintain and improve our high standards.
Positive Feedback
(Last 10,000 tickets)
Free Training & Events
At ADM, our goal is to empower clients through knowledge and hands-on experience. We offer complimentary training sessions on vital tools such as Office 365 apps and security products, ensuring your team can effectively use these technologies within your business. We also organise events like seminars, webinars, and unique “experience” days, offering valuable insights, networking, and up-to-date information on IT and cybersecurity trends. Join us and leverage these resources to support your business’s growth and success.
Community Engagement
By partnering with us, you align your business with an organisation that values social responsibility and actively works to create a better world. Our commitment to community engagement is evident in the extensive charity and environmental work we undertake. From supporting local charities to implementing sustainable practices, working with local schools and colleges, and sharing best practice with our network – we strive to contribute positively to society and the environment. Join us in our mission, and together, we can make a lasting impact.
What if I have an in-house IT team already?
Complementing Your Current IT Team
Our Ramsgate IT support services seamlessly integrate with your existing IT staff, providing additional expertise and resources to tackle complex challenges and enhance overall efficiency. Additionally, ADM provide complimentary free training sessions to businesses in Ramsgate – ensuring your team have access to the latest and greatest developments and updates.
OR.
Supporting Businesses Without Existing IT Staff
For businesses without in-house IT personnel, our comprehensive Ramsgate IT support acts as your dedicated IT department, ensuring all your technology needs are expertly managed and maintained. Our dedicated account managers will work closely with you to create detailed roadmaps and project plans, guiding your business through technology upgrades and ensuring continuous improvement.
Request a free consultation call to discuss your requirement
Key Benefits of outsourced IT Support
Cost-Effective: Outsourcing your IT support eliminates the need for a full-time in-house IT team, reducing overhead costs.
Expertise and Experience: Access to a team of highly skilled IT professionals with extensive experience in managing complex IT environments.
Scalability: Our services scale with your business, ensuring you have the right level of support as your needs evolve.
Enhanced Security: Comprehensive cybersecurity measures to protect your business from emerging threats.
Increased Productivity: With reliable IT support, your team can focus on their core responsibilities without technical interruptions.
Experts in customer service
Why Choose Us for IT Support in Ramsgate?
With over 40 years of experience providing cybersecurity services and IT support in Ramsgate, as well as being recognised for our “Excellence in Customer Service” by the Kent Invicta Chamber of Commerce, ADM is uniquely positioned to support you and your business goals. Our deep undertsanding of network infrastructure and data protection allows us to offer IT support solutions that not only meet your needs but also enhance your overall business operations.
- Expert Installation and Support: Our highly qualified team ensure seamless integration and ongoing maintenance with minimal disruption to your daily operations.
- Customised Solutions: We tailor every aspect of our IT support to meet the specific needs of your business, ensuring optimal performance and reliability.
- Proven Track Record: Trusted by numerous clients, our commitment to excellence in all aspects of IT and security solutions sets us apart.
We are here to keep you secure.
Having been in the IT business since 1984, we’ve got all the experience and expertise you’d expect from an award-winning IT support and Managed Service Provider. Whether your business already has an in-house IT team or not – ADM is here to support you.
Drop us a message for a free security & discovery audit using the form provided. Or alternatively, give us a ring.
Let’s work together to make sure that what matters most to you is protected.
Speak to a technical adviser about IT support in Ramsgate
Book a call with our team for a free IT security audit and no-obligation consultation about what we offer as a comprehensive IT solutions company.