IT Support in Ashford
Award-winning IT Support in Ashford
As the leading provider of IT Support in Ashford, we understand the unique needs of Kent-based businesses. Whether you’re operating in Ashford’s thriving town centre or the surrounding areas, our team is dedicated to delivering reliable and responsive IT and cyber security services that support your business goals.
What does outsourced IT Support look like?
Outsourced IT support means partnering with a Managed Service Provider (MSP) to handle all aspects of your IT — from day-to-day technical assistance to proactive network management and cyber security protection.
At ADM Computing, we support businesses across Ashford and Kent with a flexible, ‘à la carte’ approach to IT services. Unlike many MSPs that offer rigid, one-size-fits-all packages, we tailor our support to your specific needs. You only pay for the services you actually use, with full transparency through detailed reporting on how your support hours are spent. With ADM, you maintain control over your IT costs while receiving reliable, responsive support that grows with your business.
What services does outsourced IT Support cover?
Our Managed IT Support in Ashford ensures that your business remains competitive, secure, and fully supported by industry-leading expertise. ADM Computing offers tailored IT solutions designed to meet the unique needs of Ashford’s growing and diverse business community, including:
- 24/7 Helpdesk Support: Immediate, round-the-clock technical assistance to minimise downtime and keep your operations running smoothly.
- Proactive IT Maintenance: Ongoing system monitoring, updates, and checks to prevent issues before they affect your business.
- Network Management: Full management of your network infrastructure to guarantee reliability, security, and optimal performance.
- Cyber Security Services: Comprehensive protection for your data, systems, and users against the latest cyber threats.
- IT Consultancy and Regular Strategic Reviews: Expert advice to help you align your IT systems with your business goals, with regular catch-ups to ensure your technology evolves as your company grows.
As part of our Managed IT Services in Ashford, we also offer specialist options to enhance your IT environment, including:
- Backup Test Restores: Routine testing of backup systems to ensure reliable disaster recovery when needed.
- Network Security Health Checks: Assessments of your security configuration, identification of dormant accounts, and thorough system health reviews.
- Power Outage and Resilience Testing: Ensuring your systems are configured to withstand power failures and recover effectively.
- Scheduled Site Visits in Ashford: Flexible on-site IT support, including proactive system reviews and best practice recommendations to keep your infrastructure performing at its best.
Whether you require full Managed IT Support or flexible outsourced IT services in Ashford, ADM Computing delivers reliable, transparent solutions designed to support your business growth and success.
Looking to review your current IT posture? Get in touch or request a free audit.
What's the ADM difference?
The right approach to B2B relationships!
No long-term tie-ins
At ADM, we know that exceptional service—not binding contracts—drives customer loyalty. When you choose to work with us, your commitment is based on your satisfaction, not on a signature. Experience the flexibility of no-contract IT support, confident that our focus is on your business’s success and satisfaction.
Commitment to Transparency
Transparency is one of our core values at ADM, ensuring that clients always have a clear understanding of our services. We are committed to open communication and honesty in every interaction. For an in-depth look at our operations and service desk management, check out our recent blog below. Your trust matters to us, and we strive to maintain it through transparent practices and exceptional service.
Positive Feedback
(Last 10,000 tickets)
Customer Satisfaction
At ADM, customer satisfaction is our top priority, and we are proud to have achieved over 99.7% positive feedback across all tickets last year. This exceptional rating reflects our commitment to delivering outstanding service and support to our clients. We strive to exceed expectations in every interaction, ensuring that your experience with us is always positive. Your satisfaction is a testament to the dedication and expertise of our team, and we continuously work to maintain and improve our high standards.
Free Training & Events
At ADM, we are dedicated to empowering our clients with knowledge and experience. We provide free training sessions on essential tools like O365 apps and technical security products, ensuring your team can utilise these technologies effectively. We also organise events, including seminars, webinars, and unique “experience” days out with the ADM team. These events offer valuable insights, networking opportunities, and a deeper understanding of the latest IT and cybersecurity trends. Take advantage of these complimentary resources to support your business growth and success.
Community Engagement
By partnering with us, you align your business with an organisation that values social responsibility and actively works to create a better world. Our commitment to community engagement is evident in the extensive charity and environmental work we undertake. From supporting local charities to implementing sustainable practices, working with local schools and colleges, and sharing best practice with our network – we strive to contribute positively to society and the environment. Join us in our mission, and together, we can make a lasting impact.
Does having an existing in-house IT team affect working with ADM?
Complementing Your Current IT Team
Our Ashford IT support services seamlessly integrate with your existing IT staff, providing additional expertise and resources to tackle complex challenges and enhance overall efficiency. Additionally, ADM provide complimentary free training sessions to businesses in Ashford – ensuring your team have access to the latest and greatest developments and updates.
OR.
Supporting Businesses Without Existing IT Staff
For businesses without in-house IT personnel, our comprehensive Ashford IT support acts as your dedicated IT department, ensuring all your technology needs are expertly managed and maintained. Our dedicated account managers will work closely with you to create detailed roadmaps and project plans, guiding your business through technology upgrades and ensuring continuous improvement.
What's the ADM difference?
The right approach to B2B relationships!
No long-term tie-ins
At ADM, we know that exceptional service—not binding contracts—drives customer loyalty. When you choose to work with us, your commitment is based on your satisfaction, not on a signature. Experience the flexibility of no-contract IT support, confident that our focus is on your business’s success and satisfaction.
Commitment to Transparency
Transparency is one of our core values at ADM, ensuring that clients always have a clear understanding of our services. We are committed to open communication and honesty in every interaction. For an in-depth look at our operations and service desk management, check out our recent blog below. Your trust matters to us, and we strive to maintain it through transparent practices and exceptional service.
Customer Satisfaction
At ADM, customer satisfaction is our top priority, and we are proud to have a feedback score of 99.7% positive. This exceptional rating reflects our commitment to delivering outstanding service and support to our clients. We strive to exceed expectations in every interaction, ensuring that your experience with us is always positive. Your satisfaction is a testament to the dedication and expertise of our team, and we continuously work to maintain and improve our high standards.
Positive Feedback
(Last 10,000 tickets)
Free Training & Events
At ADM, we are dedicated to empowering our clients with knowledge and experience. We provide free training sessions on essential tools like O365 apps and technical security products, ensuring your team can utilise these technologies effectively. We also organise events, including seminars, webinars, and unique “experience” days out with the ADM team. These events offer valuable insights, networking opportunities, and a deeper understanding of the latest IT and cybersecurity trends. Take advantage of these complimentary resources to support your business growth and success.
Community Engagement
By partnering with us, you align your business with an organisation that values social responsibility and actively works to create a better world. Our commitment to community engagement is evident in the extensive charity and environmental work we undertake. From supporting local charities to implementing sustainable practices, working with local schools and colleges, and sharing best practice with our network – we strive to contribute positively to society and the environment. Join us in our mission, and together, we can make a lasting impact.
What if I have an in-house IT team already?
Complementing Your Current IT Team
Our Ashford IT support services seamlessly integrate with your existing IT staff, providing additional expertise and resources to tackle complex challenges and enhance overall efficiency. Additionally, ADM provide complimentary free training sessions to businesses in Ashford – ensuring your team have access to the latest and greatest developments and updates.
OR.
Supporting Businesses Without Existing IT Staff
For businesses without in-house IT personnel, our comprehensive Ashford IT support acts as your dedicated IT department, ensuring all your technology needs are expertly managed and maintained. Our dedicated account managers will work closely with you to create detailed roadmaps and project plans, guiding your business through technology upgrades and ensuring continuous improvement.
Request a free consultation call to discuss your requirement
Key Benefits of outsourced IT Support
Cost-Effective: Outsourcing your IT support eliminates the need for a full-time in-house IT team, reducing overhead costs.
Expertise and Experience: Access to a team of highly skilled IT professionals with extensive experience in managing complex IT environments.
Scalability: Our services scale with your business, ensuring you have the right level of support as your needs evolve.
Enhanced Security: Comprehensive cybersecurity measures to protect your business from emerging threats.
Increased Productivity: With reliable IT support, your team can focus on their core responsibilities without technical interruptions.
Experts in customer service
Why Choose Us for IT Support in Ashford?
With over 40 years of experience delivering cyber security services and IT support in Ashford, ADM Computing is proud to be recognised for “Excellence in Customer Service” by the Kent Invicta Chamber of Commerce. Our expertise in network infrastructure, system security, and data protection positions us perfectly to support your business goals. We don’t just meet your IT needs — we help enhance your overall business performance.
- Expert Installation and Support: Our highly qualified team ensures smooth system integration, professional setup, and ongoing maintenance with minimal disruption to your daily operations.
- Tailored IT Solutions: Every service we provide is customised to suit the specific requirements of your business in Ashford, delivering optimal performance, security, and reliability.
- Proven Track Record: Trusted by a wide range of businesses across Kent, our commitment to excellence in IT support and cyber security has made ADM Computing a leading choice for Ashford-based organisations.
Whether you’re looking for complete Managed IT Services in Ashford or flexible outsourced support, ADM Computing delivers trusted, transparent, and customer-focused solutions you can rely on.
We are here to keep you secure.
Having been in the IT business since 1984, we’ve got all the experience and expertise you’d expect from an award-winning IT support and Managed Service Provider. Whether your business already has an in-house IT team or not – ADM is here to support you.
Drop us a message for a free security & discovery audit using the form provided. Or alternatively, give us a ring.
Let’s work together to make sure that what matters most to you is protected.
Speak to a technical adviser about IT support in Ashford
Book a call with our team for a free IT security audit and no-obligation consultation about what we offer as a comprehensive IT solutions company.