Going beyond technology.
Industry-specific expertise in public sector
Success Story: Public Sector
A local authority in Kent, hereby referred to as ‘the organisation’, who work in partnership with local communities and businesses, providing a wealth of services to fifty to sixty thousand people in their local area. Like many public sector organisations, they faced challenges of constrained spending, ageing IT equipment and increasingly becoming a target of cyber-attacks.
IT Support, Server Monitoring & Patch Management, Updated Operating systems
The organisation identified their IT equipment was at risk, with PCs running close to end of life operating systems, opening the business up to potential security threats and compatibility concerns. They chose to engage ADM Computing for assistance. ADM Computing developed a 3-phase deployment plan to upgrade, optimise and protect the organisation and its staff.
- Phase 1 – Upgrading systems to Windows 10
- Phase 2 – Optimising Windows 10 configuration
- Phase 3 – Deployment of Patch Management software
Phase 1, ADM devised a plan to update their systems, transitioning the organisation’s devices from end-of-life operating systems to the latest version of Windows 10 utilising the latest tools released by Microsoft. ADM deployed this to over 300 users across numerous departments. This was done keeping governance and compatibility in mind, ensuring minimal downtime to the organisation.
Phase 2, ADM guided the organisation with best practice use of all the new and appropriate features made available with Windows 10. ADM ensured devices were properly configured and enabled to deliver improved productivity and security within the organisation.
Phase 3, ADM deployed their patch management system across the organisation, ensuring machines remain up to date with the latest version of operating systems and third-party software. This enabled best practice going forward and increased security – future-proofing the organisation.
Our consultant engineers go beyond technology. They talk business, so they understand which of your systems are business-critical, and what you need from them.
What our clients say
Town & Country Cleaners have used ADM since they first opened their shop on the corner of Church St Pauls in Canterbury in 1984.
No other company, during periodic market testing, has come close to being able to match the responsive service & technical expertise of ADM.
Over the years, their offering has grown to the extent that we feel completely confident in putting our trust in ADM to both protect our business and keep us up-to-date technically.
Great company, great people and to be thoroughly recommended.
ADM have been our IT provider for many years. ADM have great mixture of team members. Experienced, skilled, knowledgeable and they propose innovative solutions to intricate IT!
I use and enjoy all of the Microsoft programs that ADM advocate weekly, hourly by the minute. We have an Account manager, a service manager, the MD calls us once a year as a courtesy and we get to know all the team by name over email, teams, phone or in person when hardware is creaking. Most if not all issues are solved before we know it or from the comfort of my own chair, when they remote support my flailing IT skills! They stop short of sending carrier pigeons I believe! I don’t use the term no brainer often. But its not a decision to make. ADM are your IT solution!
From the first point of contact to the last, the service we received from ADM was excellent. An extremely knowledgable team who were happy to guide and advise throughout the process. They took time to understand how we operate and provided bespoke services that are right for us. We have been with ADM now for over 15 years and wouldn’t consider going anywhere else for our technical support services. First class!
MJ Allen onboarded with ADM in 2016 and have no regrets. The transition process was smooth and the ongoing support and guidance we’ve received since then has ensured the IT needs of our business is very well catered for. ADM are a friendly, knowledgeable team who go above and beyond for us, as I’m sure they do for all their clients!
We’ve been a customer of ADM Computing for the past 5 years. These guys (and girls) are a well oiled machine and never fail to deliver.
Would recommend 10/10
We have used ADM Computing for over 20 years, their professional and supportive service has never faltered – they remain our go to IT Support partner.
My company have been partnered with ADM for nearly two years and they have provided us with efficient, professional and responsive service throughout. From the Directors to the Account Managers to the Engineers, everyone is personable and gets to know who you and your company are. I would highly recommend using ADM as your IT support partner.
We have been using ADM for a couple of years and we think they are awesome (I don’t use exclamation marks lightly)!
Nothing is too much trouble and I find ADM add real value by understating your business challenges and offering solutions that don’t cost the earth.
James brings the team doughnuts once a year, which endears him to all :).
I would not hesitate to recommend ADM, a thoroughly good bunch of eggs.
The ADM Team takes care of their clients and presents solutions to problems that they may not even know are affecting their business.
We have been partnered with ADM for nearly two years now and are very satisfied with the performance of their support team who often go the extra mile, especially when things go wrong!
Keep up the great service and we look forward to growing our business with a partner that we can trust.
I have been working with ADM Computing for the past 2 years, and I could not be more happier with their professionalist and commitment. They are a truly Partner and an extension of your internal IT Team.
Even when we have thrown a few curveballs into the mix, ADM Computing have the answers that work.
I wanted to send a note to let you know that the calm and determined deployment of the tenancy migration to Cloud and security implementation from Andy and Rob has been commendable. To move and secure a live trading environment with multiple inbound data feeds and the volume of data without a critical point of failure is, to a layperson, quite a feat.
Where do I begin?
The biggest change has been our connection with the outside world and the improved layers of security that go with that.
What we have today is a world away from 2015. Giving staff and children the ability to access the internet through wifi and hard wire has changed our teaching and learning beyond recognition. To then bring in Office 365 to access material from the cloud has moved this even further forward and it is simply fantastic to see children accessing a piece of work they started on one computer from anywhere they choose.
Feel like ADM Computing might be the right fit for your business?